katalais knock · knock

a door waiting for you

knock to come in

katalais

ka · ta · LACE

A door waiting for you.

An experience design studio. We design artifacts and encounters that let people feel something they always wanted to feel — and didn't know they did.

The name

catalyze=katalais

A catalyst doesn't produce the reaction: it creates the conditions for it to happen. That is exactly what we do.

Not tours.
Not events.
Presence.

We believe presence changes everything. We create the conditions for something real to happen — and what happens inside is yours. We design the container.

What we design for

four things, always the same

Every experience we make chases at least one of them. If it chases none, we don't make it.

Spark awe Something stops the clock for a second.
Wake the inner child Someone plays again without feeling ridiculous.
Reconnect With yourself and with others, for real.
See and be seen Someone finds out what they mean to others.

The doors

what we do

01

Experience design

The narrative architecture behind a product or a moment: the emotional arc and step-by-step structure, handed over so your team can run it without us.

02

Artifacts

Objects that make something felt. Boxes, letters, kits, rituals — what people take home and keep opening years later.

03

Brand narratives

Designed moments that make a brand distinctive and hard to copy. Brand lived, not explained.

we light the spark, you build the fire

Occasions

what you can hire me for

Design

I design the whole experience, from the idea to the handover. For people, couples and families.

Proposals So the question isn't the only moment anyone remembers.
Birthdays that matter Thirty, fifty, seventy. The ones nobody wants to let slide.
Weddings and anniversaries Someone else already designs the day. The moments around it, no one does.
Reunions across distance People who love each other and live in different time zones.
Hard thresholds Moves, endings, chapters closing. Those can be held with design too.
Consulting

I design the architecture and hand it over ready for your team to run without me. For organizations, brands and products.

Company rituals Year-ends, project closings, retreats. The things that repeat and could mean something.
Team farewells and arrivals When someone leaves or joins and an email doesn't cut it.
Tours and products Complete scripts, city by city. I've made thirty of them.
Brand moments When you want people to feel the brand, not hear about it.

How we think

How do we design mirrors, not spotlights?

A spotlight puts someone at the center and exposes them. A mirror shows them something of themselves they couldn't see alone. It's the question we ask before designing anything — and the reason no one ends up exposed in an experience of ours.
30

tours designed and scripted, ready for others to run

15

cities across Latin America, from Mexico City to Cusco

10+

years designing experiences, across Europe and Latin America

The repertoire

experiences that already exist

The Love Shower

Friends and family write messages to someone they love, and the words become a visible celebration.

The Gratitude Shower

The same, for teams. When someone leaves, grows or closes a project, the team tells them what they saw.

The Love Rally

A surprise route through the places and people that matter. Each stop, a moment of love and a shared memory.

Gifts from Abroad

Love at a distance: those who love someone far away co-create a surprise that turns the miles into closeness.

Soul Strolls

Walking places not as tourists but as explorers, looking for surprise and awe. Walking with intention to reconnect with what matters.

Proof

work we're proud of

Travel Experiences

A Chef's Tour

Thirty tours designed and scripted across fifteen Latin American cities, among them Mexico City, Oaxaca, Guadalajara, Puerto Vallarta, Playa del Carmen, Panama City, San Salvador, Cuenca, Lima and Cusco. Each delivery a complete script, ready for any guide to run.

Connection artifact

Love Showers

A methodology of our own that has already transformed dozens of people. Someone started drawing again after twenty years because someone else wrote that they remembered them drawing.

Multi-day Experiences

Matzah en la Selva

An ancestral celebration moved into the Guatemalan jungle. Ritual, food and community designed as a single arc.

Corporate Experiences

SAP Future of Work Pop Up Lab

Innovation experiences for executive teams across Europe and Latin America, designed so people who had never met left thinking differently.

Connection artifact

Kataloot

A travel experience kit built around found objects. A writer received one and wrote an essay about it without realizing it had been designed.

Collective experience

Orgullo Antigua

Co-designed large-scale experience, with many hands and under real legal and political constraint. When the container matters more than ever.

What they say

what remains

“I couldn't stop crying from awe, from connection, from the love overflowing in me. It's the most meaningful gift I've ever received.”

Liliana Matheu

Received a Love Shower

“It was a great pleasure to work with Andrea. I was always amazed by her commitment to every project we tackled. What amazed me the most is that she always strives to make good things great while being very pragmatic when it comes to getting things done. I am really looking forward to the next project we can tackle together!”

Andreas Enneking

Head of Market Development & Value Advisory, SuccessFactors MEE

“Andrea is a highly motivated out of the box thinking person who always tries to apply new methodologies to reach the next level. She is an empathic listener and turns into action what she has discovered in an actionable, fun way. Her broad experience in design thinking and experience design is her super power to change work for good.”

York Thomsen

Head of Customer Advisory, SAP SuccessFactors MEE

Who

andre castillo

Experience designer, photographer and founder of Katalais. I work at the strategic and narrative layer: I design the idea, other hands execute it.

I lived sixteen years in Germany, five of them leading innovation experiences at SAP across Europe and Latin America. I came back to Guatemala to do this from here. I trained at Kaospilot and Kaospilot+ Berlin, and in Art of Hosting.

Every project starts with the same three questions: how might we cultivate the conditions for awe to emerge, without controlling it? How might we see others and be seen? How might we design for connection, playfulness and reflection?

BasedAntigua Guatemala
TrainingKaospilot · Kaospilot+ Berlin · Art of Hosting
WorkshopsOdyssey Works
BeforeSAP — 5 years, innovation
LanguagesSpanish · English · German
AlsoLa Lentuda — photography

this might not be for you.

but if it is, you already know

We believe the most radical act in a disconnected world is presence. We design experiences that make love visible — not the greeting-card kind, the kind that changes a life.

Let's talk

tell me about one moment you wish connected more

I'll tell you what I'd change. No cost, no commitment — just the conversation.

the door was always there