Experience and artifact design studio

katalais

ka · ta · LYCE

A door waiting for you.

We design artifacts and encounters that make someone feel seen. A gift that opens little by little, a journey nobody saw coming, an end-of-year that finally means something.

Book twenty minutes

Free, no commitment.
If we are not the right studio, we will tell you.

Our work

Doors we have already opened

Open a door: the photo changes and so does what it tells you.

Love Showers
Someone alone on a blanket in a park, under the trees, writing. Close up: someone drawing in a notebook, with printed photos and markers around. Someone wrapped in a blanket reading a letter by the window, in the morning light. A yellow hardcover book standing on a green hedge. The book open at its first page, on the hedge.

It is not opened in one sitting. It gets a whole afternoon, somewhere the person chooses.

Inside come the words, the photos and the objects sent by the people who love them.

It is not read in a group or in front of anyone. It is read alone, which is where it actually lands.

The people who love someone complete a few sentences about that person. Whoever receives it opens it little by little, at their own pace. And if they want, it all ends up printed in a book.

Before the book there is the delivery: one envelope an hour, so each voice has time to land. Anyone who cannot wait does not have to.

A Chef's Tour
The front of La Pita, with a group waiting outside. Two people walking down a street at night. Someone looking at sweet bread through a shop window. A group under colourful umbrellas, in a market.

Thirty food tours designed and scripted across sixteen cities in Latin America, each written so any guide can pick it up and run it.

I walk every city myself and design the tour stop by stop, with a local guide as my right hand. Then I train the guides who run it so they speak the language of A Chef’s Tour.

The result is not a list of dishes. Every stop answers why this place is here, what you are eating and how it came to be made that way. You learn what local people actually eat, and what that says about how they live.

Mexico City, Oaxaca, Guadalajara, Puerto Vallarta, Playa del Carmen, Mérida, Cancún, Antigua Guatemala, San Salvador, Panama City, Medellín, Bogotá, Cartagena, Quito, Cuenca and Cusco. If you ever land in one of these cities, book one.

Wichteln mit Worten
People around a table, with candles, reading letters. A hand holding a card that reads: the word that comes to me from you. A lit candle next to two letters with the Katalais arch, one reads: for Stephanie.

An artifact for connecting: a game for everyone who sits down at the table together. Each person draws a name and writes that person a short letter: what they admire, what they are grateful for, what they wish for them. The letters go into a bowl, are read out loud, and everyone guesses who each one is for.

In the book: 24 letters to cut out and fold, slips for the names, and a small ritual to begin. For families, groups of friends and teams. From 4 to 24 people, 30 to 60 minutes.

Folded, each letter fits in a wallet. A moment that stays.

Matzah en la Selva
A circle of people around the fire at night, with candles. A group at a lookout at dawn, above misty hills. A boat with people on it, out on the water.

Twelve days in the jungle of Guatemala, for eighty people from the United States and elsewhere. Co-created with Quest.

We designed the name, the identity and every moment, from before arrival to the goodbye.

No excursion was just an outing: each one carried an intention. And between ceremonies there was also karaoke, a talent show and nights of looking at stars.

Kataloot
Objects on a dark surface: a stone and a frame holding a seed. A dark table with small pieces and handwritten notes. A brick wall with tiny cards hanging on it.

A travel kit built around found objects. Make your own souvenir instead of buying one made in bulk and barely meaning anything.

Inside: magnets, a pouch, a notebook, a few decorations and a way of paying attention that lasts the whole trip. Before, during and after: set an intention, land in the places you pass through, and come home with objects that hold them.

A traveller took a kit on a week of kayaking through the Swedish archipelago. Afterwards she wrote that nothing about the islands had changed. She had. On your next trips, let the memory find you.

Orgullo Antigua
The march moving up the street, with flags and colourful umbrellas. From behind, someone in a rainbow skirt walks up the street among the march. The march seen from behind, moving down the street under the trees. A trans flag and colourful umbrellas in the middle of the march.

Narrative design: we co-designed the first large-scale Pride march in Antigua, with many hands and under real legal and political constraints.

Amplified sound was not allowed, so we turned the restriction into the idea: we made history the old way, and in Antigua, which in Spanish is the same phrase. No speakers, no megaphones: drums, clapping and voices. More human, and louder than any sound system.

When a court moved our route the day before, we flowed like water. When allied businesses faced reprisals for supporting us, we stayed by their side.

The slogan came from «La guerrilla de la concordia», by Jorge Drexler, and it carried the feeling of the whole process and the energy with which we invited everyone to walk. Loving takes courage, and we showed it with love and with our presence.

The name

catalyze=katalais

A catalyst does not produce the reaction: it creates the conditions for it to happen. That is exactly what we do, or what we help you do.

Our design compass

Every experience chases at least one of these four aims

If it chases none of them, we do not make it. Open a door.

That something stops the clock for a second.

It cannot be forced. You design the conditions and leave the space: a change of light, a place nobody expected, something that appears once people had already relaxed.

Love ShowersWhat everyone who loves someone thinks and feels, handed back little by little.

That someone plays again without feeling ridiculous.

It starts by removing the risk of looking foolish. If the first thing you ask for is easy and everyone does it at the same time, nobody is exposed.

KatalootA travel kit built around found objects.

With yourself and with others, for real.

It is almost never about talking more. It is asking something people do not usually ask, and then staying quiet long enough.

Matzah en la SelvaAn ancestral celebration moved into the jungle, with no hall and no kitchen.

Taking the time to see and be seen.

You design with time, not with content. You take things out of the programme until there is room left to look.

Wichteln mit WortenSecret Santa, but with words: each person draws a name, writes a short letter and reads it out loud.

The process

How we design

Every project is different. The process and the magic are not. And we love this because every project changes us too: we come in to learn as much as to give what we are good at.

01

Tell me more baby!

Let us get to know you.

We start by getting to know you: your voice, your project and your needs. Everything we gather is yours.

02

What do you see in your future?

Let us envision and imagine.

We identify the collective purpose and the vision of the project. That gives us a design compass for every decision that comes after.

03

Brain + Heart = Boom!

Conceptualise.

This is where we bring our magic. How do we make what you have more epic? We create a bold concept.

04

Show don’t tell.

Delivery time.

The whole flow, moment by moment. Written so that it works without us being there.

05

Just try baby!

Execution and serendipity.

The day comes and it is time to learn. We let go, we watch and we learn.

We design the concept. You open the door.

The doors

What would you like to co-create?

Three things you can commission. Open the one that sounds like what you have today.

Experience design

Moments where people feel something, not moments people attend.

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What is this, concretely?

You have a moment that matters and you want it to land differently: a launch, an event with the stakeholders who count, a kick-off, a workshop, an end-of-year, an anniversary. You have done it before, and you know that if you repeat the usual it will end up being an agenda with coffee breaks.

What do you take away?

The script.

  • A collective vision
  • A team that is aligned, with clear responsibilities
  • The whole flow, moment by moment, from the invitation to what they take home
  • What gets said and what is needed at each moment
  • The list of artifacts and materials to produce

An example

Matzah en la Selva. 80 people, 12 days, in the jungle. Co-created with Quest.

Artifacts

Physical objects we co-create. Gifts, games, prizes.

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What is this, concretely?

You want to give something that inspires, that connects, that is worth something to whoever receives it. Something valuable, not something that ends up in a drawer.

What do you take away?

The artifact.

  • A collective vision
  • A clear concept, ready to ship / print / create
  • The whole flow: when is it used? how is it handed over so it lands hardest?
  • Production is quoted separately: if you want, we do it with the teams we work with

An example

Love Showers. What everyone who loves someone thinks and feels, given back little by little. And Wichteln mit Worten, Secret Santa with words, on Amazon in two languages.

Brand narratives and digital presence

You have your brand, but you want it to sound more like you, and your voice to connect more.

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What is this, concretely?

You feel your brand has more to offer than what you are doing with it today. You want to give it an overhaul: sound more like you, move people, connect.

What do you take away?

Your voice, written down.

  • A brief with your voice, your tone and your key lines
  • A site with your new narrative
  • Digital experiences that connect with your audience
  • A flow to automate creating content for social media

An example

Orgullo Antigua. One line with a double meaning held the whole march together. And when amplified sound was banned, the restriction became identity: drums, guitars, clapping and voices.

How long does it take? It depends on the scope, and we tune it together on the first call.

What we believe

How do we make love visible?

To be seen is to be loved.

To be seen is to be appreciated.

Anything can be turned into love.

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What we have done

In numbers

8+

artifacts and experiences prototyped and tested

30

tours designed and scripted, ready for others to run

20+

cities we have designed in

10+

years designing experiences, in Europe and Latin America

Testimonials

What stays afterwards

The impact of our artifacts

“I could not stop crying from awe, from connection, from the love overflowing in me. It is the most meaningful gift I have ever received.”

Liliana Matheu

Received a Love Shower · translated from Spanish

How we work

“I was always amazed by her commitment to every project we tackled. She always strives to make good things great while being very pragmatic when it comes to getting things done.”

Andreas Enneking

Head of Market Development & Value Advisory, SuccessFactors MEE

How we work

“She is an empathic listener and turns into action what she has discovered. Her broad experience in design thinking and experience design is her super power to change work for good.”

York Thomsen

Head of Customer Advisory, SAP SuccessFactors MEE

Andre Castillo, standing in a denim jacket, against a black background.

Founded by

andre castillo

Conceptualiser and designer of experiences and artifacts. Multidisciplinary artist. Trained in Germany, Sweden, Mexico and England, she has travelled the world with her creativity and curiosity, designing in more than 20 cities.

She came to experience design through her own curiosity and has been making her own path ever since.

She speaks the language of empathy: she walks into a new context and picks out what is relevant, interesting and powerful, then looks for how to carry it to more people.

Founder of this creative studio. Her personal mission is to open doors for experimentation, play, presence and imagination.

Full bio on LinkedIn

TrainingKaospilot · Kaospilot+ Berlin · Art of Hosting
Workshops attendedOdyssey Works
Experience atSAP · A Chef's Tour · Eolos
PractisesExperience Design · Futures Literacy · Art of Hosting · Art Therapy
LanguagesSpanish · English · German
AlsoLa Lentuda: photography

this might not be for you.

but if it is, you already know

Let us talk

Did something we could make together just come to mind?

Let us connect: we probably work in similar ways and have something to bring each other. We offer 1:1 sessions of twenty minutes to talk about your ideas and your project. Free, no commitment.

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  1. You tell us about the project, idea or concept you have in mind.
  2. We work out whether there is synergy and whether you want to work with us.
  3. We send you a proposal.
  4. We conceptualise, and your team runs it or we do it together.
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